Secure IT solutions

Optimize and secure your business network with expert management solutions.

We can provide day 2 support, help desk services, network operation center (NOC) services, and many more to help your business thrive.

Tier 1: Basic IT Management

• 24/7 System Monitoring: Continuous monitoring of critical systems to ensure uptime.
• Help Desk Support: Basic troubleshooting and remote assistance for end users.
• Patch Management: Regular updates and patch installations for software and systems.
• Antivirus and Malware Protection: Protection against viruses, malware, and other threats.
• Backup & Disaster Recovery: Automated daily backups with recovery options.

Tier 2: Advanced IT Management

• Advanced Network Management: Proactive monitoring and optimization of network performance.
• Cloud Optimization and Management: Cloud resource usage management for cost savings and efficiency.
• Device Management (Mobile & Desktop): Centralized management of desktops, laptops, and mobile devices.
• Vendor Management: Coordination with third-party vendors for software and hardware support.
• User Training & Security Awareness: Regular sessions on best IT practices and cybersecurity. Chalk talk sessions on difficult tickets among NOC staff.

Are you looking for a reliable and efficient solution to manage your applications? Our team of experienced professionals provides 24/7 support for all your application needs. We take care of everything from infrastructure management to application deployment and maintenance, so you can focus on growing your business. We offer flexible pricing options that can fit any budget so that you pay for only the services that you need.

Transform your operations with scalable and secure cloud computing options.

Protect your business with advanced cybersecurity measures and vigilant monitoring.

SB 2610 Compliance Packages: We develop specific service packages explicitly designed to help SMBs meet the requirements of SB 2610. This would include:
•Framework Adoption Assistance: Our system guide SMBs in adopting a recognized cybersecurity framework (e.g., NIST CSF, CIS Controls) as required by the law.
•Endpoint Security Implementation: We Implement and manage endpoint protection solutions that directly contribute to the chosen framework's controls.
•Documentation and Reporting: We rovide clear documentation and regular reports demonstrating the SMB's adherence to the framework, crucial for legal defense in case of a breach.
•Annual Attestation Support: Assist SMBs with the annual attestation process required to qualify for the safe harbor.

•Risk Reduction & Peace of Mind Messaging: at Lucid we market the service not just as cybersecurity, but as a legal risk mitigation strategy, offering SMB owners peace of mind against costly data breach litigation.